About Copper
Copper is a CRM software from Copper designed for Google Workspace. It combines Google Workspace CRM, contact organization, and lead tracking so users can work directly within Gmail and Calendar without interruptions. Trusted by over 30,000 companies, Copper integrates with existing Google apps, allowing teams to maintain their current workflow while managing customer relationships. This approach benefits organizations by reducing the need to switch between applications, thereby improving efficiency. Key capabilities: Google Workspace integration contact organization lead tracking deal management Gmail integration Best for: businesses of all sizes that need a CRM solution integrated within Google Workspace.
Copper Details
Copper's In-App Market Place
Does Copper have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
Not Available
Pricing Options
Accepted Payment Currencies
Usd ($), Eur (€), Gbp (£), Aud (A$), Cad (C$), Jpy (¥), Chf, Sgd (S$), Nzd (NZ$), Hkd (HK$), Ils (₪), Sek (kr), Nok (kr), Dkk (kr), Zar (R), Mxn ($), Myr (RM), Pln (zł), Rub (₽)
Pros & Cons
- Copper allows users to personalize their CRM extensively with additional fields, drop-downs, and other elements. This flexibility adapts the system to specific needs.
- New fields can be added "on the fly," enabling users to adjust the CRM quickly as their needs evolve.
- The pre-sales process boasts knowledgeable and readily available live support from salespeople.
- Streamlined pipeline management includes moving cases between stages, assigning owners to leads and opportunities, and integrating with Slack for better team communication.
- After the sale, live support seems to diminish, with users relying on submitting tickets or using online tutorials. Reliance on a "partner community" for troubleshooting might not be ideal.
- While not explicitly mentioned, tiered membership structures might force users to upgrade the entire team to access functionalities needed by a few members, leading to cost concerns.
- Reports might be intricate, requiring users to switch between pipelines instead of offering a consolidated view (at least in some membership tiers).
Copper's Support Options
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